Annual and periodic returns
SPT Tahunan and SPT Masa with their attachments and receipts, for every client and every tax year.
Every SPT season, client documents arrive by WhatsApp, email and USB stick. In folders.id they land in each client’s folder, AI reads only the folders you allow, and NPWP is masked before any AI sees it.
A client’s finances, with an NPWP or NIK on nearly every page.
SPT Tahunan and SPT Masa with their attachments and receipts, for every client and every tax year.
PPh 21 and 23 bukti potong and faktur pajak, which tend to arrive a few at a time and close to the deadline.
The surat kuasa, deeds of establishment, directors’ KTP and the taxpayer profile every piece of work rests on.
SP2DK, tax assessments and objection or appeal papers, each with its own reply deadline.
A summary, not legal advice. For certainty, read the regulation itself.
The Finance Minister’s regulation on tax consultants (PMK 111/PMK.03/2014, as amended) requires consultants to follow their association’s code of ethics and professional standards. IKPI’s code, for one, asks members to keep confidentiality in their practice.
The General Tax Law (UU KUP), Article 28(11), requires taxpayers to keep the books, records and documents behind their bookkeeping for ten years in Indonesia. The duty is the client’s, but the copies often sit in your office.
As a data controller, your firm must protect the personal data it processes and prevent unauthorised access (UU 27/2022 on Personal Data Protection, Articles 35 and 39), and record its processing activities (Article 31).
It does not file anything with the tax office. It is where the working documents live — collected, searchable, and read by AI only where you allow.
Each client gets folders for the taxpayer profile, power of attorney, annual and periodic returns, slips and invoices, tax office letters, and objections and appeals.
Give a client’s folder its own email address, accept WhatsApp files from registered numbers, or send a portal link with a password. Email and WhatsApp intake need setting up first; delivery logs show what arrived and what was refused.
Define columns such as the withholder’s NPWP, tax period and PPh amount. The AI fills them with a quote from the slip, and a correction your staff make is never overwritten.
Put a reminder on a date column, such as the reply deadline for an SP2DK. The people you choose are told before the date, and a “coming due” card shows on the dashboard.
NIK, NPWP and bank account numbers are masked before any AI receives them, the built-in one included. The AI can still read the return; it never gets the numbers. Every AI access is recorded.
A practical Indonesian PDP Law checklist for law firms, notaries, tax consultants and audit firms: what to have in place before GR 33/2026 takes effect.
Read the guideHow to use ChatGPT, Claude and Copilot on client documents without losing control: account types, model training, data location and a short AI policy.
Read the guideA copy-ready AI acceptable use policy for law, notary, tax and accounting firms: approved tools, banned data, human review, incident reporting and rollout.
Read the guideNo. A client emails the folder’s address, sends a WhatsApp from a registered number, or opens a portal link. The portal speaks Indonesian by default.
Yes. The model only ever sees the masked number; the real one is put back into the column by its position in the document. A number that cannot be placed exactly is never guessed.
Uploaded files are stored with an Indonesian object-storage provider; the application and its database, including the text read out of documents for search, currently run in Singapore. When an AI reads a document, the content goes to the AI provider you connected and that provider’s policies apply — so you choose the folders, and NPWP is masked first.
No. folders.id does not submit returns or invoices to the tax office. It is where your working documents are kept, found and shared; filing still goes through the tax office’s own channels.
There is a free plan with the same permissions and activity record as the paid ones. Plans are not priced per person: each carries storage, file and member limits plus monthly credits for work such as OCR and AI answers.
Create a free workspace, use the tax client template, and give one client an intake address. Watch the documents arrive on their own.
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